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SYS.LEGAL // PRIVACY

Privacy Policy

LAST UPDATED: APRIL 6, 2026

1. Introduction

Ascent Auth (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Authorized Communications Platform and related services (“Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on our platform, including but not limited to:

  • Name (first and last)
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Company or organization affiliation
  • Communication preferences

Automatically Collected Information: When you access our Services, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Click patterns and navigation behavior

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our Services
  • Identity verification and security
  • Sending account notifications and service updates
  • Delivering marketing communications (with your consent)
  • Providing customer support
  • Analyzing usage patterns to improve user experience
  • Ensuring legal and regulatory compliance
  • Protecting against security threats and unauthorized access

4. Mobile Data Protection

Ascent Auth does NOT share your mobile data with third parties.

Your mobile phone number and any information associated with your mobile device are used exclusively for:

  • Identity verification
  • Opted-in notifications
  • Account updates
  • Security alerts
  • Opt-in marketing communications

You may opt out of text messages at any time by replying STOP to any message or by contacting us at support@ascentauth.com.

5. No Third-Party Data Sharing

Ascent Auth does NOT sell, share, rent, trade, or disclose your personal information to third parties under any circumstances.

We do not share your data with service providers, advertisers, data brokers, or any other third parties. Your information is used solely for the purpose of providing and improving our Services.

6. Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure Socket Layer (SSL) technology
  • Regular security audits and vulnerability assessments
  • Strict access controls and authentication
  • Employee security training and awareness programs

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, it is securely deleted or anonymized.

8. Your Rights and Choices

You have the right to:

  • Access and Correction: Request access to your personal information and correct any inaccuracies
  • Deletion: Request deletion of your personal information, subject to legal exceptions
  • Opt-Out of Communications: Opt out of marketing text messages by replying STOP, clicking unsubscribe links in emails, or contacting us at support@ascentauth.com
  • Do Not Track: We honor Do Not Track signals from your browser

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request details about the personal information we have collected about you
  • Right to Delete: You can request deletion of your personal information
  • Right to Opt-Out: You can opt out of the sale of your personal information (note: Ascent Auth does not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@ascentauth.com with the subject line “Privacy Request.” We will respond within 30 days.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@ascentauth.com
  • Subject Line: “Privacy Request”

We will respond to all inquiries within 30 days.